Friday, February 22, 2008

The Quality of eGovernment in Switzerland - New Report Published!

The TEC-Lab at the University of Lugano has just published a report (in italian, french and german) about the status of the eGovernment in Switzerland, particularly from a communication and usability perspective.
I have prepared the final report, which extracts the key finding of 3 studies which have been recently conducted by research centers in Switzerland to assess the quality of eGovernment in terms of citizens' satisfaction, information and servide offer, and future development.

Report online and Press Release >>>>>>>

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