My recently accepted and presented short paper on
"Exploring the Tension between User’s and Main Stakeholder’s Goals: The Role of Client Scenarios" has been just published on the IEEE Proceedings of the 1st Workshop on The Web and Requirements Engineering (WeRE'10), held within the 18th IEEE International Requirements Engineering Conference 2010 in Sydney, Australia.
Full PDF paper available from my research site:
http://mypage.iu.edu/~dbolchin/public/Bolchini_IEEE_WeRe_Workshop_2010.pdf
paper page on IEEE Proceedings Digital Library:
http://ieeexplore.ieee.org/xpls/abs_all.jsp?arnumber=5623994&tag=1.
Paper abstract:
This paper introduces the notion of Client Scenario as a conceptual tool to characterize and address the tension between user and main stakeholder's goals in web requirements analysis. As complementary to traditional user scenarios, Client Scenarios assume the perspective of the main stakeholders of an interactive application in projecting stakeholder-desired behaviors on the user experience. Client scenarios are an important variation over a commonly used technique in requirements engineering (scenarios in general) and can facilitate web designers, requirements analysts and project managers to elicit and model a comprehensive set of requirements from different viewpoints, as they complement the considerations of the user's needs with the communication and business goals of large web applications.
Showing posts with label experience design. Show all posts
Showing posts with label experience design. Show all posts
Monday, November 29, 2010
Saturday, July 03, 2010
Beyond Findability - Our Article just published on the Journal of Information Architecture
Our paper "Beyond Findability" (by Luigi Spagnolo, Davide Bolchini, Paolo Paolini and Nicoletta di Blas) has just appeared on the new issue of the Journal of Information Architecture.
Full citation:
Spagnolo, L., Bolchini, D., Paolini, P., & Di Blas, N. (2010). Beyond Findability. Journal of Information Architecture. Vol. 2, No. 1.
The journal is open access, so peer-reviewed articles can be read in full for free.
Full PDF here:
http://journalofia.org/volume2/issue1/03-spagnolo/jofia-0201-03-spagnolo.pdf
HTML version:
http://journalofia.org/volume2/issue1/03-spagnolo/.
Beyond Findability - Search-Enhanced Information Architecture for Content-Intensive Rich Internet Applications
Abstract
This paper details a way to extend classic information architecture for web-based applications. The goal is to enhance traditional user experiences, mainly based on navigation or search, to new ones (also relevant for stakeholders’ requirements). Examples are sense making, at a glance understanding, playful exploration, serendipitous browsing, and brand communication. These new experiences are often unmet by current information architecture solutions, which may be stiff and difficult to scale, especially in the case of large or very large websites. A heavy reliance upon search engines seems not to offer a viable solution: it supports, in fact, a limited range of user experiences. We propose to transform (parts of) websites into Rich Internet Applications (RIAs), based, beside other features, upon interaction-rich interfaces and semantic browsing across content. We introduce SEE-IA (SEarch-Enhanced Information Architecture), a coherent set of information architecture design strategies, which innovatively blend and extend IA and search paradigms. The key ingredients of SEE-IA are a seamless combination of structured hypertext-based information architectures, faceted search paradigms, and RIA-enabled visualization techniques. The paper elucidates and codifies these design strategies and their underlying principles, identifying also how they support a set of requirements which are often neglected by most current design approaches. A real case study of a complex RIA designed for a major institutional client in Italy is used to vividly showcase the design strategies and to provide ready-to-use examples that can be transferred to other IA contexts and domains.
Full citation:
Spagnolo, L., Bolchini, D., Paolini, P., & Di Blas, N. (2010). Beyond Findability. Journal of Information Architecture. Vol. 2, No. 1.
The journal is open access, so peer-reviewed articles can be read in full for free.
Full PDF here:
http://journalofia.org/volume2/issue1/03-spagnolo/jofia-0201-03-spagnolo.pdf
HTML version:
http://journalofia.org/volume2/issue1/03-spagnolo/.
Beyond Findability - Search-Enhanced Information Architecture for Content-Intensive Rich Internet Applications
Abstract
This paper details a way to extend classic information architecture for web-based applications. The goal is to enhance traditional user experiences, mainly based on navigation or search, to new ones (also relevant for stakeholders’ requirements). Examples are sense making, at a glance understanding, playful exploration, serendipitous browsing, and brand communication. These new experiences are often unmet by current information architecture solutions, which may be stiff and difficult to scale, especially in the case of large or very large websites. A heavy reliance upon search engines seems not to offer a viable solution: it supports, in fact, a limited range of user experiences. We propose to transform (parts of) websites into Rich Internet Applications (RIAs), based, beside other features, upon interaction-rich interfaces and semantic browsing across content. We introduce SEE-IA (SEarch-Enhanced Information Architecture), a coherent set of information architecture design strategies, which innovatively blend and extend IA and search paradigms. The key ingredients of SEE-IA are a seamless combination of structured hypertext-based information architectures, faceted search paradigms, and RIA-enabled visualization techniques. The paper elucidates and codifies these design strategies and their underlying principles, identifying also how they support a set of requirements which are often neglected by most current design approaches. A real case study of a complex RIA designed for a major institutional client in Italy is used to vividly showcase the design strategies and to provide ready-to-use examples that can be transferred to other IA contexts and domains.
Wednesday, January 27, 2010
Thursday, July 02, 2009
Wednesday, December 12, 2007
Thursday, November 15, 2007
"Experience is the Product" By Peter Merholz
Peter Merholz from Adaptive Path (an experience design firm based in San Francisco) gave this interesting presentation on the shift of paradigm from technology and feature-driven design to experience-driven design of interactive products.
Enjoy on slideshare:
http://www.slideshare.net/gofull/146514/1
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